Choice Fields: Dropdown, Radio, and Checkbox

Three field types present a fixed option list: Dropdown, Radio, and Checkbox.

Setting up options

1. Click the step on the canvas to open the configuration panel
2. Add a field and select Dropdown, Radio, or Checkbox as the type
3. In the Options section, type each option and press Enter
4. Drag to reorder; click X to remove

Dropdown

Compact select menu. Best for 5 or more options.

• Branch operator: equals or not equals
• When to use: department, category, country, long lists

Radio

Radio buttons side by side. All options visible at once. Best for 2–4 options.

• Branch operator: equals
• When to use: Approve/Reject, Yes/No, Low/Medium/High
• Tip: For approval flows, add a Radio field "Decision" with options "Approve" and "Reject". Set the branch condition to Decision equals Approve.

Checkbox

Checkboxes. One or more options can be selected simultaneously.

• Branch operator: contains (checks if a specific option was selected)
• When to use: multi-select configurations, checklists, accounts to provision

Comparison

Feature	Dropdown	Radio	Checkbox
Multiple selections	❌	❌	✅
All options visible	❌	✅	✅
Best for long lists	✅	❌	❌
Branch operator	equals / not equals	equals	contains

Common mistakes

• Using Dropdown for a 2-option decision — use Radio instead
• Leaving the options list empty — add at least two options before publishing
• Evaluating a Checkbox field with equals instead of contains

See also

• Form Field Types Reference
• How Branch Conditions Work